Categories: Uncategorized

How to Recover Your CPUT Student Email Password and PIN

How to Recover Your CPUT Student Email Password and PIN

How to Recover Your CPUT Student Email Password and PIN

If you’re applying to any program at the Cape Peninsula University of Technology (CPUT) — whether it’s a diploma, degree, or certificate — you’ll need your student number and PIN to log in to the student portal. But what happens if you’ve forgotten your CPUT PIN and can’t access your MyCPUT student email where the reset code is sent?

Don’t worry — this guide will walk you through the exact steps to recover your CPUT student email password and regain access to your student portal, so you can continue your application or academic tasks without delay.

📧 Why Access to Your MyCPUT Email Is Important

Your MyCPUT email (e.g., 123456789@mycput.ac.za) is the university’s official communication channel. It’s where CPUT sends:

  • Your student PIN
  • Application updates
  • Registration confirmations
  • Academic notices

So, if you forget your student PIN and request a reset, the email with your PIN goes straight to your MyCPUT email inbox — not your personal Gmail or Yahoo.

🔄 Step-by-Step: Recovering Your MyCPUT Email Password

Step 1: Use Microsoft Outlook’s Password Reset Tool

CPUT student email is hosted on Microsoft Office 365. You can try resetting your password yourself:

  1. Go to: https://outlook.office.com
  2. Click “Forgot password?”
  3. Enter your MyCPUT email address (e.g., 123456789@mycput.ac.za)
  4. Follow the instructions to reset your password using your linked recovery methods (security questions, phone, or backup email)

🧠 Tip: You may have set security questions or linked a mobile number during first-time setup. These can help reset your password faster.

Step 2: Contact CPUT ICT Support (If Self-Reset Fails)

If you can’t reset your email password through Outlook, contact CPUT’s IT helpdesk:

  • Email: ictsupport@cput.ac.za
  • Phone: +27 21 959 6407
  • ICT Info Page: https://www.cput.ac.za/students/about/ict

💬 Sample Email:

Subject: Help Needed – MyCPUT Email Password Reset

Dear ICT Support,
I am a registered/applied student at CPUT. I’ve forgotten the password to my MyCPUT student email and cannot retrieve my student PIN. Please assist me in resetting my student email account.

Full Name: [Your Full Name]
Student Number: [Your Student Number]
ID Number: [Your South African ID or Passport Number]

Thank you for your help.

🔓 Step 3: Recover Your Student PIN

Once your email access is restored:

  1. Visit: https://www.cput.ac.za/study/track
  2. Click on “Forgot PIN?
  3. Enter your student number
  4. The system will send your new PIN to your MyCPUT email
  5. Retrieve the PIN and log back into the CPUT student portal

🧾 What You Can Do After Logging In

Once you’ve recovered your PIN and regained access:

  • Apply for new courses
  • Track your application status
  • Download admission letters
  • Update your contact details
  • Register for the next academic term

📱 Pro Tip: Add Your Personal Email for Easy Future Recovery

To avoid issues later:

  1. Log into the student portal
  2. Go to your profile or “Personal Information”
  3. Update your alternate email and mobile number

This way, password reset links or PINs can be sent to your personal Gmail, Yahoo, or phone in the future.

Summary

Whether you’re applying for a certificate, diploma, degree, or postgraduate course at CPUT, forgetting your student PIN or email password doesn’t have to stop your progress. Follow the steps to recover your MyCPUT email, get your student PIN, and get back on track.

Related Posts

Admin

Recent Posts

How to Apply to Unisa for the 2026 Academic Year

How to Apply to Unisa for the 2026 Academic Year How to Apply to Unisa…

2 days ago

UNISA 2026 Admission Application Date Now Confirmed!

UNISA 2026 Admission Application Date Now Confirmed! UNISA 2026 Admission Application Date Now Confirmed! The…

1 week ago

NSFAS Application Date for 2026: Everything You Need to Know

NSFAS Application Date for 2026: Everything You Need to Know NSFAS Application Date for 2026:…

1 month ago

CPUT 2026 Applications: Key Dates, Requirements & How to Apply Online

CPUT 2026 Applications: Key Dates, Requirements & How to Apply Online CPUT 2026 Applications: Key…

2 months ago

CPUT JANUARY 2026 ADMISSIONS NOW OPEN – Apply Now

CPUT JANUARY 2026 ADMISSIONS NOW OPEN – Apply Now CPUT JANUARY 2026 ADMISSIONS NOW OPEN…

3 months ago

Cape Peninsula University 2026 Intake Is Officially Open

Cape Peninsula University 2026 Intake Is Officially Open Cape Peninsula University 2026 Intake Is Officially…

3 months ago